Employers are moving away from the old management style of "command and control" to engaging their employees. Studies have shown that engaged employees are 40% more productive than other employees and have a higher level of emotional committment. This goes a long way in ensuring consistency in the care of your family member!
Perhaps that next time you want something done at a home, try engaging the employees by building a vision of what you’d like for your son or daughter in the future and ask the staff how they can help contribute to your vision. If you consistently apply this you’d be surprised at the increased level of committment and productivity.
Top 10 things that engages employees:
3. The work itself
5. Increased responsibility
8. Relationships at work
9. Working conditions
You may not be able to do all of these but try out a few over the next couple of months and see. Lead the way!