Workers Compensation (WorkSafe BC)

Before hiring a live-in or live-out caregiver, questions to be asked….


I just learned about a new service by the Minister of Labour.  Its called the Employer’s Advisor and the EAO helps with registration and claims if you are the employer.  In fact, call them before you contact WCB and they will walk you through the process.  Here’s what I learned:

The role of the Employers’ Advisory is to provide advice, education, assistance and representation to employers on WorkSafeBC issues. As we are independent from WorkSafeBC we can advise employers on a confidential basis about issues that they may be facing. We can provide expert advice on all areas of WorkSafeBC: Prevention (Occupational Health and Safety); Claims; and Assessments. We can assist employers with submissions or representation including attending hearings. We also provide education seminars to employers. As discussed, our services are at no charge, we are indirectly funded by the Worker’s Compensation system.

Our website for our course listing and other information is:  Our main contact number for businesses is: 1-800-663-8783.

Next time you are thinking about WCB coverage, call this number first.  BTW, there’s an article about hiring caregivers in The Tax Detective’s Useful Links.  If you are considering bringing in a live-in caregiver, this is a must read.  Caregiver Conundrum 

Do’s and Don’ts for WCB Submissions


When you have to do an oral hearing you want to ensure that you have a persuasive submission. The following tips will assist you in that endeavor:
1. A strong submission provides clarity.
2. A persuasive submission identifies and defines the issues clearly.
3. A good submission ensures that the evidence, the policy, and the law support the what you are asking for (the remedy).
4. A convincing submission deals with the issues and lack of evidence of prior decision makers by getting additional evidence or explaining why the defiency does not matter.
5. A persuasive submission explains an error of fact, policy or, law or explains why the evidence was weighed incorrectly.


1. Go on at length.
2. Don’t attack the factfinder.
3. Don’t focus on the wrong issue or an irrelevant issue.
4. Don’t just concentrate on the argument. Get your evidence on the table.
5. Don’t ignore the gaps or deficiencies pointed out by a prior decision maker.You must deal with them.
6. Don’t lose your cool or get sidetracked by the other side. Keep your eye on the prize.

Who Can Help With My WCB Appeal?


Call the Worker’s Advisor Office. They can give you advice and will represent you if need be. The Worker’s Advisor does not work for WCB and are independent. Alternatively, check with your union for help with WCB issues. Some unions are equipped to assist you with WCB advocacy and others are not.

A Sample WCB Review Division Submission


Below is a sample letter to the WCB Review Division. You may find this helpful if you don’t have an advocate.


September 1, 2008


Re: WCB Claim No. 1234


Dear Sir or Madame:
We are in receipt of your letter of August 6, 2004. Please find below our submission to the WCB Review Division arising from the claim filed by Mr….. that has been denied.

Issue: Whether Mr. …. medical condition diagnosed as Osteoarthritis, was aggravated by the nature of his employment, causing disability & therefore is it compensable under Section 6 of the WCB Act.

Mr…… has been a power lineman for thirty years. It is common ground that he has climbed up and down power poles most of his working life. In the late to mid nineties he started to experience increasing stiffness in his hips and was eventually disabled from working. Mr. …. believes that his disease was aggravated by the years of service in his occupation as lineman.


We contend that the claim should be allowed and benefits are paid. It is clear that Mr…. will not be returning to work and we will be seeking accommodation for a modified position from the employer. Moreover, if the claim is allowed we are asking that the costs of the medical/legal reports should be reimbursed. Receipts are attached to this document.

The Law
Section 6 of the Workers Compensation Act states that:
6 (1) Where

(a) a worker suffers from an occupational disease and is thereby disabled from earning full wages at the work at which the worker was employed or the death of a worker is caused by an occupational disease; and

(b) the disease is due to the nature of any employment in which the worker was employed, whether under one or more employments, compensation is payable under this Part as if the disease were a personal injury arising out of and in the course of that employment. A health care benefit may be paid although the worker is not disabled from earning full wages at the work at which he or she was employed

The WCB Act goes on to say:

(4.2) Despite subsection (4.1), the Board may designate or recognize a disease as being a disease that is peculiar to or characteristic of a particular process, trade or occupation on the terms and conditions and with the limitations set by the Board.

We also refer to Policy Item 26.55 where it states, in part:

“Where a worker has a pre-existing disease which is aggravated by work activities to the point where the worker is thereby disabled, and where such pre-existing disease would not have been disabling in the absence of that work activity, the Board will accept that it was the work activity that rendered the disease disabling and pay compensation. Evidence that the pre-existing disease has been significantly accelerated, activated, or advanced more quickly than would have occurred in the absence of the work activity, is confirmation that a compensable aggravation has resulted from the work…To be compensable as a work-related aggravation of a disease, the evidence must establish that the employment activated or accelerated the preexisting disease to the point of disability in circumstances where such disability would not have occurred but for the employment… An aggravation of a pre-existing disease which is not attributed to a specific event or trauma, or to a series of specific events or traumas, will be treated as a disease.

We have provided you with a report from Doctor Dewey Feelgood, MD, MPH, FRCS (C), specialist in Orthopedic Surgery. Dr Feelgood is a very prominent Orthopedic Surgeon. Dr. Feelgood is also a Hip and Knee Replacement specialist practicing at a General Hospital where he performs approximately 300 hip replacements a year. Moreover, he is a teaching position at the Faculty of Medicine. It is self-evident that he is an expert in the field of Orthopedic Surgery and in hips in particular.

It is also important to note that rather than just reviewing the WCB file, Dr. Feelgood is working directly with Mr….. and is his attending surgeon. It is our respectful submission that the expertise of Dr. Feelgood places him in a better position to assess Mr….. and accordingly his evidence should be given greater weight then the opinion of the WCB Medical Officer.

In Dr. Feelgood’s medical/Legal letter of 2007, June 9 he confirms our belief that the claim should be allowed. He refutes the assertions of the WCB Medical Officer in several respects. Specifically, Dr. Feelgood states in point number one in the above letter, “Mr….. certainly did have some subtle anatomic abnormalities which likely predisposed to his bilateral hip OA. I am sure that even without the aggressive pole power line technician job for 30 years that he would have developed OA in both hips however he may not have received such extensive disability and the need for bilateral hip surgery until several or many years to come. I therefore feel quite strongly that the very aggressive and high load nature of Mr….. job likely did exacerbate the condition and therefore lead to accelerated bilateral hip surgeries….”

Further, the Medical Officer stated that Cozaar was known to cause osteoarthritis. It should be noted that there is no evidence to that effect. In contrast, Dr. Feelgood, an expert in osteoarthritis, stated that “he is not aware of the medication Cozaar having any significant causative or aggravating relationship of OA.”

In our view, the suggestion from the Medical Advisor that the weight distribution of the feet when you are climbing a pole is the same as when you are standing is nonsensical. Further, the idea that the Osteoarthritis rate among power lineman would be higher if the work contributed to this disease is unproven and contrary to the report provided by the Physiotherapy and Rehabilitation Centre. When describing daily work activities, they refer to the constant insertion and removal of the workers boot spikes into the wooden poles. They conclude, “In order to ensure the spike secures into the pole and in order to remove the spike from the pole while climbing, the worker is required to shift body weight laterally from side to side for each step while the opposite leg performs a rotational movement of the hip involving internal and external rotation.” They continue on to say the above process, “requires a substantial amount of force,” while, “it supports most of the worker’s weight.” It is clear to us that standing on he ground and climbing a pole is not the same and that activity does place extra load on the hips.

In closing, we believe that the worker has fulfilled his requirement under section 6 of the Act and under section 26.55 of the Policy Manual. It is clear that Dr Feelgood is in a better position to assess this case and he feels strongly that the aggravation of OA was caused by Mr…. workplace activities. Accordingly, the claim should be allowed.

Respectfully submitted,

Injured Worker or Advocate

What if my WCB Review Division Appeal is Denied?


You still have an avenue of appeal. Once you have the decision letter from the Review Division you have 30 days to appeal to the WCAT appeal process – which is independant of WCB. The appeal is a written submission in a letter or you can use the WCB form. Or it can be an oral hearing where credibility is an issue or the claim is complex. You can also request an oral hearing when writing skillss are an issue.

WCB Decision Letter


If you have filed a claim for WCB and they have denied your claim you have to wait until they send you a decision letter. Once you have that you have 90 days to appeal to the Review Division. The letter will outline the reasons you have been denied referring the WCB Act or the Policy Manual.

A Review Divison appeal is done in writing. After WCB has received it they have 150 days to reply to your appeal.

Employers Should not try and Stop You from Reporting an Injury.


It is against the law for an employer to try and convince you not to make a WCB claim: Below is an extract from the Worksafe website:


Employer or supervisor must not attempt to prevent reporting

An employer or supervisor must not, by agreement, threat, promise, inducement, persuasion or any other means, seek to discourage, impede or dissuade a worker of the employer, or a dependant of the worker, from reporting to the Board

(a) an injury or allegation of injury, whether or not the injury occurred or is compensable under Part 1,

(b) an illness, whether or not the illness exists or is an occupational disease compensable under Part 1,

(c) a death, whether or not the death is compensable under Part 1, or

(d) a hazardous condition or allegation of hazardous condition in any work to which this Part applies.

What do I do to Protect my Privacy with WCB?


Did you know that if the WCB (WorkSafe BC) requests your medical files they will see all of your medical information even if it is not relevant to your workplace injury. Make sure that you tell your doctor to white out all information that is not relevant. After all, does WCB really need to know about you most intimate details (sexual dysfunction, mental health issues, etc) to assess a broken ankle? Be firm with your doctor and insist that this be done.

What do I do if I get hurt at work?


Protect yourself and fill out the "Worksafe BC" form 7 within 24 hours. WCB has strict timelines and you should pay attention to these if you stand any chance of having the claim accepted – many are denied. 

Top 5 things to do if you get hurt at work.

1. Report it to your supervisor as soon as possible.
2. Fill out a WCB Form 7. Be clear and careful about what you put on the form. You can get the form from your employer or fill it out online.
3. Go to the doctor immediately.
4. Secure witnesses.
5. Call your union or the Worker’s advisor for advice.