Pacific Coach Lines (travel between Victoria, Vancouver and Whistler) has a limited number of wheelchair lift equipped coaches in its fleet. For passengers who require service with the wheelchair lift equipped coach reservations must be made AT LEAST 48 hours in advance of the trip to guarantee accessible service. For Health and Safety reasons motorized scooters cannot be loaded, unloaded or securely fastened within the baggage bays.
For passengers who use mobility aids but are able to board the coach with some assistance and store their mobility aid under the coach, phone Pacific Coach Lines at least 24 hours before departure to request assistance and be at the depot no less than 30 minutes prior to departure for boarding.
For more detailed information on these services, please contact customer service:
1-800-661-1725 (toll free) or 604-662-7575
GREYHOUND BUS LINES (travel across BC, Canada and the US) allows some people with disabilities and their attendant to ride together for the price of one ticket. This applies only on regular fares, not specials. Most depots have accessible washroom facilities and attendants to assist people in wheelchairs.
Check Greyhound’s web site for current policy as each type of disability (hearing, mobility etc) have diffent eligibility requirements and accomodations.
Greyhound suggests you call their information line to check on the current rules.
Fare and schedule information in Canada
1-800-397-7870 5:00 a.m. – Midnight