The interview questions below are behaviourally based interview questions that I wrote and use when hiring staff. They are questions that ask, "Tell me a time about when you actually did x,y, x," rather than situational questions that asks a question like, "what would you do if…."
A situational question is helpful as a back up if the candidate does not have experience but intuitively knows the right answer. From the text below (copy and paste) you can create an interview form in Word. Just reformat, change the questions to suit your circumstances, insert lines under each question so you have room to write and then you have interview questions that can be used again and again.
Residential Support Worker Interview Questions
Start with your latest work experience and work backwards to high school. What was your position? What was your area of responsibility? Who reported to you? And who did you report to? What were the key skills for the job? What experiences makes you suitable for this job? What would you need to learn for this job?
Health and Safety:
What do you think needs to be considered with regard to client health and their personal safety? Give me specific examples of what you did with respect to client health and safety in your last position. Give me an example of when in the past something went wrong with a health or an unsafe situation. What did you do? What were you supposed to do? What was the result?
Tell me about a time when you were in a conflict at work. What was the situation? What did you say? What did they do? What was the outcome? Tell me what you considered when you were in a conflict. What skills did you use? How do you actively practice conflict resolution skills at work? Give specific examples of how you practiced your skills. Give me an example when an attempt to resolve conflict went wrong? What did you do? What were you supposed to do? What was the result?
Tell me about how you stay organized at work when you have conflicting demands. Give me specific examples of how you managed conflicting responsibilities in the past? What past experience do you have in organizing a household where people with disabilities live? Give specific examples of your duties. Explain how you went about it. Think back to a time when you scheduled staff. How many staff did you schedule for? How did you go about it?
Use of Positive Behavior Supports:
Explain Positive Behavior Supports. What is a Functional Assessment? What are setting events, antecedents, and maintaining consequences? What is a Social Story? What are the primary sentences of a Social Story? How are they applied? What is the purpose of keeping data? How do you analyze the data? Tell me about a time that you used Positive Behavior Supports in your job? Be specific and detailed. Tell me about your past experience using Boardmaker.
Community Integration and Friendships:
Give me an example of a past work situation where you assisted a person with a disability to be part of the community? What did you do? What was the result for the person with a disability? Give me an example when you tried to integrate someone into the community
and it did not work. What was the situation? What happened? What was the result for the person with a disability? What would you do different?
Give me an example of a time when you helped a person with a disability to become more independent. What did you do? What was the outcome? How did the person with a disability become more independent? Tell me about a time when your efforts to help someone with independence failed. What did you do? What was the outcome? What did you do different after?
Treats People with Respect:
Tell me about how you treated your clients with respect. What did that look like specifically? What was the situation? What did you do? What was the result? How did you encourage others to do the same? Give me specific examples. Tell me about a time when you did not show respect. What happened? What was the outcome for the person with the disability?
Tell me about a time when you managed a household for other people. What exactly did you do? Give me a complete list of your duties. Give me an example of a time when you led a group of staff? What were your responsibilities? Give me an example of a time
when you were leading a staff team and they resisted your direction. What happened? What was the result? What did you do to get it on track?
Does the candidate have any questions? If so, what are they?Social tagging: parents as employers > Services for People with a Physical Disability > Services for People with Intellectual Disabilities > Small Business Tips