Who to call at Children’s Hospital if you want to talk to another parent who knows the hospital “system”

  

Call the Partners in Care Parent Line at 604-875-3500, your call will be returned in 24-48 hours. They are available to help navigate the hospital system, direct you where to take complaints and compliments and provide more information about the partners in care committee.

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3 Responses to Who to call at Children’s Hospital if you want to talk to another parent who knows the hospital “system”

  1. Jennifer Baumbusch says:

    It’s a good idea to connect with Partners in Care and get on their email list even when you’re not at the hospital or planning a visit. They recently circulated an email saying that BCCH was going to initiate a valet parking service to make it ‘easier’ for families to park. The valet service would, of course, be at a fee ON TOP OF THE ALREADY EXPENSIVE PARKING. I immediately pointed out that many of us make numerous visits to the hospital each year, visits that require us to take time off work, put strain on our vehicles, and already cost us alot. To create another ‘fee’ for vulnerable families in order to offset other costs is ludicrous and obviously the people who came up with this brilliant idea are completely out of touch with the lives of families who are ‘regulars’ at the hospital. I often meet parents who have come from the Island or from the Interior for the day in order to go to doctors’ appointments. So, an extra fee for parking? I don’t think so, maybe give us all some free parking passes! Get connected with Partners in Care to keep in the know about these things and be ready to send your thoughts right back to hospital administrators who obviously view us as a big piggybank to build yet another beautiful building as a monument to themselves.

  2. Carol Stinson says:

    This is a great idea, I hope it provides an alternative to the social work department.  In my work as a support worker and my experiences at the hospital with my child with a disability I have found the social work department (actually just "finding" the department can be a chore) to be not very responsive.

  3. Caron says:

    Partners In Care is a fabulous resource for parents – ask them anything, no issue is too big or too small. 

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