If you are denied services by CLBC at the Facilitator and Analyst level, get the reason in writing. Then it is time to start to develop an advocacy strategy. Gather information, analyze the system, assess the hiearchy, build an argument, and give reasons why CLBC’s rational is wrong. Write your thoughts into a persuasive letter that outlines the issues. Think about who the strategic person is to address the letter to and who is important to carbon copy (cc). Consider advocating with the upper level bureaucrats, your MLA, and the Minister’s office.
Or you can go through the CLBC Complaints Resolution Policy. However, if it was me, I would prefer to keep my advocacy options open rather than follow CLBC’s compliants procedure. What if time and importance is an issue and it makes sense to go right to the top? I guess the question would be for me is… Will following the complaints policy have a favorable outcome or is the process designed as a place where complaints go to die? Also, I would not use the form they supply – it is too limited and negates the ability to cc the letter to a politician. Instead, a well written letter is likely to give more information and be more persuasive.
What do you think? Let’s hear your thoughts.Social tagging: Services for People with Intellectual Disabilities