Our daughter made an application to be on the C.A.Y.A (Communication for Young Adults for 19 to 35 year olds with a disability) program and waited for a whole year for services. They apologized saying that she was still on the waitlist as I kept phoning and writing letters asking when she would be receiving services. Because there was a period when there was a shortage of speech and language therapists, they were unable to hire and fill three positions. Finally, she got accepted a year ago and received a DV4 voice output system that has made a world of difference to her that enables her to communicate. I wrote a letter of thanks to them and was invited to attend the presentation of a 4.2 million dollar grant to C.A.Y.A. by the Minister of Employment & Income Assistance.
1. Always keep your letters and be patient & persistent!
2. Writing a follow up "thank you" letter goes a long way.
Social tagging: Services for People with a Physical Disability > Services for People with an Aquired Brain Injury > Services for People with Intellectual Disabilities > Thank You Letter